Personal information you provide to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you fill out a form on our website, call or text us, opt in to receive text messages, participate in a promotion, or otherwise contact us. The personal information we collect may include:

• names
• phone numbers
• email addresses
• order details and preferences you share with us
• contact preferences

Sensitive Information. We do not process sensitive information.

Calls and Text Messages. When you call or text us, we may collect your phone number, the date and time of the communication, and the content of your messages. Calls to our business lines may be recorded or logged for order accuracy, quality assurance, and training purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website.

We automatically collect certain information when you visit or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, and information about how and when you use our website. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

In Short: We process your information to provide and improve our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with us, including:

• To respond to your inquiries and coordinate orders. We may process your information to respond to your calls, texts, and messages, including to take, confirm, or coordinate pickup orders.
• To send you communications you have requested. We may process your information to send you order updates, confirmations, and responses to your questions, including by text message where you have opted in.
• To send you marketing and promotional communications. We may process your information for our marketing purposes if this is in accordance with your marketing preferences. You can opt out at any time — see "What Are Your Privacy Rights?" below.
• To improve our Services and customer experience. We may process your information to understand how our website and communications are used so we can improve them.
• To protect our Services. We may process your information as part of our efforts to keep our website and communications safe and secure, including fraud monitoring and prevention.
• To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

In Short: We may use tools powered by artificial intelligence to help us respond to you quickly and manage our communications.

We may use products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Tools") as part of our Services. These may include automated chat assistants on our website, automated text message responses, AI-assisted phone answering or voice assistants, appointment or order coordination tools, and AI-assisted responses to reviews and inquiries.

We provide these AI Tools through third-party service providers that support hosting, security, and system operations on our behalf. Your inputs (such as messages you send) and related personal information may be processed by these providers solely to enable these features and for the purposes described in this Privacy Notice. All personal information processed using AI Tools is handled in accordance with this Privacy Notice.

If you prefer not to interact with an automated assistant, you can always reach a person by calling us directly during business hours.

In Short: We share information only with service providers that help us operate our business — never for their own marketing purposes.

Vendors and Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("service providers") who perform services for us or on our behalf and require access to such information to do that work. Our service providers may process personal information only under our instructions and solely to support the operation of our Services. The categories of service providers we may share personal information with include:

• Website, Marketing, and Communications Platform Providers
• SMS and Email Delivery Services
• AI Platform Providers
• Data Analytics Services
• Cloud Computing and Data Storage Providers
• Government Entities (where required by law)

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of business assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information.

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our website. Some tracking technologies help us maintain the security of our website, prevent crashes, fix bugs, and assist with basic site functions. Others help us understand how our website is used and measure the effectiveness of our marketing, including analytics tools (such as Google Analytics) and advertising pixels (such as those provided by Google and Meta) when we run advertising campaigns.

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies; doing so could affect certain features of our website. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout. You can manage ad personalization at Google Ads Settings and in your Meta Ad Preferences.

By opting in to receive text messages from us, you consent to receive text messages (SMS) at the mobile number you provide. Our text messages may include order updates, responses to inquiries, appointment or pickup reminders, and — where you have opted in to marketing — special offers and promotions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that provide support services — such as customer service, hosting, analytics, security, and message delivery — solely to operate and support our services.

All categories of information sharing described in this Privacy Notice exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

You can opt out of text messages at any time by replying "STOP" to any message from us. Reply "HELP" for assistance, or contact us using the details at the bottom of this notice. Message and data rates may apply; message frequency varies. Carriers are not liable for delayed or delivered messages.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Short: We do not knowingly collect data from or market to children under 13 years of age.

We do not knowingly collect, solicit data from, or market to children under 13 years of age. If we learn that personal information from a child under 13 has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us at stewartsdriveinburlington@comcast.net or (609) 386-0106.

In Short: You may review, change, or request deletion of your personal information at any time.

Depending on applicable law, you may have the right to request access to and obtain a copy of your personal information, request correction of inaccuracies, or request deletion of your personal information. To make such a request, contact us using the details at the bottom of this notice. We will consider and act upon any request in accordance with applicable data protection laws.

Opting out of marketing communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails we send, replying "STOP" to our text messages, or contacting us using the details below. However, we may still communicate with you for non-marketing purposes — for example, to respond to an inquiry or coordinate an order you placed.

If you have questions or comments about your privacy rights, you may contact us at stewartsdriveinburlington@comcast.net or (609) 386-0106.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, or wish to review, update, or delete the personal information we have collected from you, you may contact us at: